Home' micenet eMag : micenet October 2018 Contents BUSINESS | NGAHIHI O TE RA BIDOIS
s a keynote speaker I have had
the pleasure of meeting and
getting to know some
outstanding chief executive
officers (CEOs) who have achieved amazing
things. I have been able to observe their
behavior and listen to their conversations as
they engaged with the people they were
privileged to lead.
During this time I have noted common
threads amongst them. They keep fit, make
time to think, have outstanding networks,
know most of their people by name,
maximise the use of their time, take
calculated risks, dress appropriately, have
clear personal and professional goals,
surround themselves with quality people and
are excellent communicators.
Interestingly, some of them have no tertiary
qualifications but have certainly made the
most of opportunities that have come their
way. As Leonard Ravenhill once said:
“Opportunities of a lifetime must be seized in
the life time of the opportunity.”
Good CEOs make the most of their
opportunities that have lead to a lifetime
One of our Maori proverbs says: “Na te
mahi pai, ka puta mai te huarahi pai.” As we
work wisely and diligently, our path ahead
Many of the CEOs I have met are
hardworking people. However, they also
Lessons from Maori culture for the business events community.
work on what is important, not just what is urgent, and maximise the use of their time by
focusing on the majors rather than getting swamped in the small stuff. Having said that, they do
not sweat the small stuff either and know that the little foxes are the ones that can spoil the vine.
You may not see yourself as being a CEO, but I am sure that if you look closely at the above
leadership characteristics, you will see areas that you achieve in your designated area of
personal or professional leadership. Not all CEOs carry the title of CEO just as not all leaders
carry any designated title of leader.
For example, in our Maori village you will find outstanding leaders doing the dishes in the back
rather than leading the activities from the front. I call this the art of leadership – by the tea towel.
In his book entitled How to become a CEO, Jeffrey J Fox outlines that excellent managers
make people feel they:
• are asked, not questioned
• are overpaid not underpaid
• are measured, not monitored
• are people, not personnel
• are sold on what to do, not told
• are instrumental, not instruments
• are workers, not worked
• are contributors, not costs
• are needed and heeded
Fox says that outstanding CEOs make their people feel like CEOs.
They know that their organisation’s best resource is not just the latest gadget or piece of
software, but the people they are privileged to lead.
In my Maori culture great leaders outwork the Maori proverb which asks: “He aha te mea nui i
tenei Ao?” What is the most important thing in this world?
Their response is: “He tangata he tangata he tangata” – It is people, it is people, it is people.
Looking after people is an intrinsic part of outstanding leaders. Whether you are a CEO or
lead by stealth through the tea towel at the back, making people feel valued and appreciated
ought to be a part of all of our goals.
Let’s make everyone around us in the MICE industry feel important. m
Ngahihi o te ra Bidois is a multi-award winning international keynote speaker. See more of his story
on his website at www.ngahihibidois.com.
60 | micenet
plenty of new product coming online very,
A reimagined Auckland
Looking at the number of cranes in a city
provides a good barometer for how much
development is going on. And with an
impressive 83 dotting Auckland’s skyline at
the moment, construction is booming in New
Zealand’s largest city.
Auckland is clearly undergoing an exciting
transformation, with more than $25 billion
worth of investment pouring into the region
in the form of new hotels, convention centre
builds and upgrades, major transportation
infrastructure, commercial and retail
The visitor economy is holding strong as
New Zealand’s star performer, now worth
more than $36 billion to the economy each
year and attracting record numbers – 3.79
million – of international visitors. It is not surprising then that the hotel sector has entered a
strong development phase to try and keep up with the demand for rooms the visitor boom
Auckland in particular has a solid pipeline of new hotels entering the market, which at last count
would result in more than 4000 additional hotel rooms coming online in the next five years.
Big international brand hotel names including Four Points by Sheraton, Ritz Carlton, Park
Hyatt, SO Sofitel, Hotel Indigo and InterContinental will all be bolstering Auckland’s hotel offering
between 2018 and 2022.
This is all great news for Auckland’s appeal as a business events destination, further
strengthened of course by the development of the New Zealand International Convention
Centre (NZICC) which is on track for completion in 2020, which also has the 300-room, five-star
SKYCITY Horizon Hotel being built alongside.
Work is starting in October on the redevelopment of the Aotea Centre, which is being done in
stages with all the internal and external refurbishments completed by March 2019.
Head of Auckland Convention Bureau (ACB), Anna Hayward, says this added infrastructure
will allow Auckland to cater for the scale of business events it is forecast to attract.
“We are delighted to see some of the world’s leading hotel brands opening their doors in
Auckland to cater for the influx of delegate numbers we are expecting to see from 2020
onwards with the opening of NZICC,” she said.
“Adding to our existing portfolio of first-class accommodation offering, these exciting
developments will further cement Auckland’s position as a leading business events destination
on the word stage.”
Another strong year for Auckland
It’s been another strong year for ACB, with the bureau helping the sector secure 100 business
And you thought construction was high in Australia.
Just wait ‘till you see NZ.
NEW ZEALAND | BRAD FOSTER
SHAKE THE ROOM
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